Nick Carvalho has been my Toyota/Lexus Service Consultant for nearly two decades and has always put the customer first. I feel he's just not a Service Consultant, but a good friend. Thanks again, Nick!
2022-12-15
I gave Lexus of Concord a call about buying out my lease, Moustafa answered my call and was immediately charging me less of a service fee than another Lexus dealership, he even said he could possibly work with me and go lower. The amount was over a 500 difference that the other dealership was quoting me. I appreciated Moustafa for still even going above and beyond and trying to get me a lower price. When I arrived at the dealership I explained to Moustafa the quote chase had given me for my buy... More
2022-12-15
I met Katrina and Bianca at Lexus of Concord December 14th while I was shopping for a buyer for my 2005 Chrysler Crossfire. They were both professional, very informative and closed our meeting by providing me advice as to the best way to find a seller as they did not need to add the Crossfire to their inventory.
If you are car buying I recommend Lexus of Concord and definitely applaud Katrina and Bianca for for their professionalism and guidance!! Not to mention that the cars in their showr... More
2022-12-15
I had a great experience at Lexus of Concord. Found the exact car I wanted at a great price with excellent customer service and attention-to-detail. I highly recommend this dealership. I had a wonderful experience purchasing my new Lexus ES 300 Hybrid vehicle. The process was stress free and pleasant. Ali was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Ask for Ali, he is the best! He is amazing and makes the process really smooth. He goes above and bey... More
2022-12-14
Ovais Mughal, great sales service!
2022-12-14
Lexus of Concord
1130 reviews
Claimed
Car Dealers, Auto Parts & Supplies, Auto Repair
Open7:00 AM - 8:00 PM
Hours updated over 3 months ago
Highlights from the Business
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Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord,... More
2022-12-14
I've brought my 98 sc 400 here twice and have been so happy every time I come. Everyone who works here is so chill and accommodating and they've all got great vibes. I wish I could remember everyone's names, but Norma has helped me twice and she's an angel as well as a couple of the dudes out front who are also mad cool. Everyone here has given me great advice and seems to truly care about my car. It doesn't even come close to comparing to the other dealerships I've been in, I've had such bad e... More
2022-12-09
Jeff Johnson was very professional and communicated with me updates on every status of my car. He tried all options to fix my car. He even offered discount and loaner until it was fixed. Lexus of Concord has excellent customer service!
The office is very clean, organized and offers comfort while waiting. The rest of staff are professional & friendly. Thank you. I have a great experience with your service!
2022-11-27
This is one of the best dealerships I have ever dealt with. They have a great service department. I was helped by Jeff, a great service representative, very respectful and a very helpful person. I live in San Francisco, and there are closer dealerships to my home, but I decided to drive all the way to Concord due the high rating and the good reviews I read about this dealership. Honestly, my experience with this dealership was excellent from the beginning to the end. Their online appointment... More
2022-11-09
Lexus of Concord is a great dealership, with an excellent service department. It’s service department manager, Scott Hoff is a great service manager and he treats his customers with care, respect and incredible knowledge, He has built a great service department, and the dealership in general, from parts to sales, to service, is a great organization. They treat everyone with respect, and are always helpful. This dealership is the best dealership in California, in my opinion. My cars are still ser... More
2022-11-04