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WHAT OUR CUSTOMERS SAY
Nick Carvalho has been my Toyota/Lexus Service Consultant for nearly two decades and has always put the customer first. I feel he's just not a Service Consultant, but a good friend. Thanks again, Nick!
Over a month ago
I gave Lexus of Concord a call about buying out my lease, Moustafa answered my call and was immediately charging me less of a service fee than another Lexus dealership, he even said he could possibly work with me and go lower. The amount was over a 500 difference that the other dealership was quoting me. I appreciated Moustafa for still even going above and beyond and trying to get me a lower price. When I arrived at the dealership I explained to Moustafa the quote chase had given me for my buy out and Moustafa understood that I had a good deal. Instead of him trying to persuade me to get into another lease he supported me in my decision and was very kind and patient with me and my toddler I had with me. I really needed secure a vehicle now that I have two kids but when the time is right and I am ready to get into a new car I hope Moustafa will still be there because I would totally go back to him. If you are interested in meeting with a salesman that doesn’t try to get one over you an... More
Over a month ago
I met Katrina and Bianca at Lexus of Concord December 14th while I was shopping for a buyer for my 2005 Chrysler Crossfire. They were both professional, very informative and closed our meeting by providing me advice as to the best way to find a seller as they did not need to add the Crossfire to their inventory.
If you are car buying I recommend Lexus of Concord and definitely applaud Katrina and Bianca for for their professionalism and guidance!! Not to mention that the cars in their showroom were outstanding!
Over a month ago
I had a great experience at Lexus of Concord. Found the exact car I wanted at a great price with excellent customer service and attention-to-detail. I highly recommend this dealership. I had a wonderful experience purchasing my new Lexus ES 300 Hybrid vehicle. The process was stress free and pleasant. Ali was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Ask for Ali, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they're stuff at Lexus of Concord! I highly recommend people to come to this dealership. The customer service was top tier, helped me with everything. Thanks to Ali for helping me buy my Lexus ES 300h. It was a great experience.
Over a month ago
Ovais Mughal, great sales service!
Over a month ago
Lexus of Concord
1130 reviews
Claimed
Car Dealers, Auto Parts & Supplies, Auto Repair
Open7:00 AM - 8:00 PM
Hours updated over 3 months ago
Highlights from the Business
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Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US. Our beautiful Lexus GS 350 F Sport
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US.
Photo of Lexus of Concord - Concord, CA, US. 2020 RX 450H F sport
Photo of Lexus of Concord - Con... More
Over a month ago
I've brought my 98 sc 400 here twice and have been so happy every time I come. Everyone who works here is so chill and accommodating and they've all got great vibes. I wish I could remember everyone's names, but Norma has helped me twice and she's an angel as well as a couple of the dudes out front who are also mad cool. Everyone here has given me great advice and seems to truly care about my car. It doesn't even come close to comparing to the other dealerships I've been in, I've had such bad experiences at other dealerships with just shady and pushy people but this place is like a breath of fresh air. It's not as close as the other lexus dealership near me but it's the only one I'll come to
Over a month ago
Jeff Johnson was very professional and communicated with me updates on every status of my car. He tried all options to fix my car. He even offered discount and loaner until it was fixed. Lexus of Concord has excellent customer service!
The office is very clean, organized and offers comfort while waiting. The rest of staff are professional & friendly. Thank you. I have a great experience with your service!
Over a month ago
This is one of the best dealerships I have ever dealt with. They have a great service department. I was helped by Jeff, a great service representative, very respectful and a very helpful person. I live in San Francisco, and there are closer dealerships to my home, but I decided to drive all the way to Concord due the high rating and the good reviews I read about this dealership. Honestly, my experience with this dealership was excellent from the beginning to the end. Their online appointment representative, Josephine, was really helpful and very responsive. I liked everything in this dealership. The only thing I noticed is that their labor charges are higher than other places, I was charged about $596 after discount for running boards and mud guards installation on my 2017 Lexus Rx450h. That was only for installation, not including the parts price. I highly recommend this dealership to all car owners due to the quality of the service they provide.
Over a month ago
Lexus of Concord is a great dealership, with an excellent service department. It’s service department manager, Scott Hoff is a great service manager and he treats his customers with care, respect and incredible knowledge, He has built a great service department, and the dealership in general, from parts to sales, to service, is a great organization. They treat everyone with respect, and are always helpful. This dealership is the best dealership in California, in my opinion. My cars are still serviced there, even though I live by Lake Tahoe. Ive been a Lexus owner for 30 years. This is a great dealership. Family owned, I believe, which contributes to its success, as they really go the extra mile, to help in any way they can!
Over a month ago
