To our valued guests:
We are closely monitoring the latest reports from the Center for Disease Control CDC) and the World Health Organization (WHO). We recognize the impact and uncertainty COVID-19 is creating for our employees, our communities, and our customers.
We have taken a number of precautionary measures to ensure the health and safety of our staff and guests. Some of these measures are:· Mask Policy enforced for all staff and guests in common showroom and service areas.
· Hand sanitizer, disinfectant wipes, and sprays have been distributed through out dealership. Please see your manager if you don’t see them or if you need any supplies.· Secure digital purchase applications available for qualified purchases with Lexus Financial Services.
· We have implemented additional cleaning services throughout the dealership that occur more frequently. We are paying close attention to guest lounges and high traffic areas by disinfecting surfaces that are commonly touched by hands.
· Greeters and detailers are disinfecting vehicles including handles, steering wheels, shifters, arm rests and center consoles.
· Vehicle delivery to Contra Costa residents and other select Cities is available. You can purchase a vehicle without ever stepping foot in the dealership! Simply complete the online purchase application at www.lexusofconcord.com, we will connect with you to work out the details of your contract. Upon agreement, we will deliver your vehicle and finalize all necessary paperwork at your home of essential business. Call our sales team at 925-520-3157 to learn more.
At this time, we are maintaining our normal business hours for Service Dept and by appointment for Sales Dept. Please know our management teams are available to serve you. 30 years we have been in business, and we have never shut down our doors. We’re not planning on doing that now. We will weather the storm as we have always done.
As circumstances continue to develop, our top priority is acting in the best interests of our staff and the communities we serve. Please act responsibly, remain calm, employ these best practices, and stay healthy.
The Lexus of Concord Family